Privacy Policy

1. Introduction

RocketSavvy IT&T Incorporated ("RocketSavvy," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website partners.rocketsavvy.com, use our services, or interact with us.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

Direct Collection:

• Name, email address, phone number
• Business information (company name, position, industry)
• Billing and payment information
• Communication preferences
• Project requirements and specifications

Automatic Collection:

• IP addresses and geolocation data
• Browser type, device information, operating system
• Website usage data, pages visited, time spent
• Cookies and similar tracking technologies via Cloudflare
• Server logs and technical information

2.2 Business Data

For our enterprise clients, we may process:

• CRM and ERP data stored on our platforms
• VoIP call recordings and communications
• Website hosting data and analytics
• Marketing campaign data and metrics
• Custom application data and user interactions

2.3 Third-Party Data

We may receive information from:

• Cloudflare security and performance services
• SoftOne ERP integration platforms
• Hosted CRM and marketing platforms
• Analytics and optimization tools

3. How We Use Your Information

3.1 Service Delivery

• Providing digital transformation services
• Developing and maintaining custom applications
• Managing CRM, ERP, and integrated platforms
• Website and mobile application development
• Server hosting and VoIP system management
• AI and machine learning implementations

3.2 Business Operations

• Processing payments and managing billing
• Communicating about projects and services
• Providing customer support and technical assistance
• Analyzing usage patterns to improve services
• Conducting market research and business analytics

3.3 Marketing and Communications

• Sending service updates and project notifications
• Sharing industry insights and case studies
• Promotional communications (with consent)
• SEO and conversion optimization
• Targeted advertising and marketing campaigns

3.4 Legal and Compliance

• Complying with applicable laws and regulations
• Protecting against fraud and security threats
• Enforcing our terms and conditions
• Responding to legal requests and investigations

4. Data Storage and Security

4.1 Data Location

4.2 Security Measures

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Multi-factor authentication systems
• Regular security audits and vulnerability assessments
• Secure server infrastructure with access controls
• Employee training on data protection practices
• Incident response and breach notification procedures

4.3 Data Retention

We retain personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements
• Provide ongoing services as requested

5. Information Sharing and Disclosure

5.1 Service Providers

• Cloudflare for security and performance optimization
• SoftOne and other ERP integration partners
• Hosted CRM and marketing platform providers
• Payment processors and billing service providers
• Third-party analytics and optimization tools

5.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5.3 Legal Requirements

We may disclose information when required by law, court order, or to:

• Protect the rights, property, and safety of RocketSavvy and others
• Investigate potential violations of our terms and conditions
• Respond to lawful requests from public authorities

6. Your Rights and Choices

6.1 Access and Correction

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Receive a copy of your data in a portable format

6.2 Data Control

You may:

• Opt-out of marketing communications
• Request deletion of your personal information (subject to legal requirements)
• Object to certain processing activities
• Withdraw consent where processing is based on consent

6.3 Cookie Management

You can control cookies through your browser settings and opt-out of certain tracking technologies provided by Cloudflare.

7. International Data Transfers

When we transfer personal information across borders, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Consent where applicable

8. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: